Last Updated: March 16, 2025

Evolution MD is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose your information when you interact with us online or through our medical services.
By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and medical information through various means, including but not limited to:

• Contact Information: Name, address, email, phone number, and other contact details provided when scheduling an appointment or reaching out to us.
• Medical Information: Health history, previous treatments, medical conditions, and other data necessary for your healthcare.
• Billing and Payment Information: Insurance details and payment information required for service processing.
• Technical and Browsing Data: IP address, browser type, device used, and pages visited on our website, which help improve user experience.
• Communications: Records of calls, messages, and emails exchanged with our team for administrative and medical purposes.

2. How We Use Your Information
We use the collected information to:

✅ Provide high-quality medical care, diagnosis, and treatment.
✅ Schedule appointments, send reminders, and respond to inquiries.
✅ Comply with legal and health regulations, including HIPAA.
✅ Improve our services and website user experience.
✅ Send notifications about changes in our policies or offered services.
3. Use of RingCentral and Text Messages
We use RingCentral for calls, text messages, and appointment reminders.

• By providing your phone number, you agree to receive messages related to your medical care.
• Your mobile service provider may apply charges for messages or data usage. Evolution MD is not responsible for these costs.
• To opt out of messages, reply with «STOP» at any time to be removed from our notifications.

4. Protecting Your Information
Evolution MD complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality of your medical information.

We implement strict security measures, including:
🔒 Data encryption and secure storage.
🔒 Restricted access to authorized personnel only.
🔒 Regular monitoring and auditing of our digital platforms.
We do not sell, rent, or share your personal information with third parties for commercial purposes.
5. Information Sharing
We will only share your medical information if, during your consultation, it is determined that you need specialized care. In this case, we will make a referral to a specialist and share only the necessary information for your treatment.

We will not disclose your data without prior consent unless required by law or necessary for safety reasons.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

6. Your Rights
✔ Access and request a copy of your medical records.
✔ Request corrections to inaccurate or incomplete data.
✔ Limit the use or disclosure of your information.
✔ Withdraw consent for data processing (except where legally required).

7 . SMS Terms & Conditions
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document.

SMS Terms & Conditions
SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from EVOLUTION-MD, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases.)
For Example: Hello Thank you for contacting EVOLUTION-MD, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help» or visit our EVOLUTION-MD | Privacy Policy
2.3 Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
2.4 Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customer will Opt-In for SMS messaging from EVOLUTION-MD through website, COMMUNICATION PREFERENCE this agreement for SMS will not be shared with third parties for marketing purposes.
2.6 Opt-out: Customer will be able to opt out of SMS messaging from EVOLUTION-MD by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
2.7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at EVOLUTION-MD: Your Trusted Medical Clinic in Saint Peters
Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2.8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting «STOP.»
• For assistance, text «HELP» or visit our EVOLUTION-MD | Privacy Policy

📍 Evolution MD
📍 4135 Mexico Rd, St. Peters, MO 63376
📞 Phone: 636-353-4020
📠 Fax: 636-534-0211
📧 Email: info@evolution-md.com